ParentPay

Partner for school authorities

The digital payment solution for school catering

School authorities are responsible for the billing of lunchtime meals. Scarce resources and frequently changing requirements turn this task into a major challenge. ParentPay supports you in mastering this challenge efficiently and in compliance with regulations.

It's that easy

Order digitally.Efficient billing.

How ParentPay simplifies your everyday life.

Explained in 90 seconds.

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We can do that:

Give you more freedom

More time

Ordering and billing school meals consists of numerous processes involving several parties. Digitization and automated processes significantly reduce the time required for payment management and billing and allow you to work much more efficiently.

More security

No matter what changes are made to the billing of school meals, with ParentPay you no longer have to worry about them. Our specialized employees always keep an eye on all requirements and changes and can implement the billing process for you in full compliance with the regulations if required.

More flexibility

No job approval, too few applicants, bottlenecks due to illness, extra work at the end of the school year – with the Managed Service, you can face every challenge in your day-to-day work with peace of mind. With this service model, ParentPay takes care of all the billing for you and always provides the resources you need.

More transparency

With our payment solution, you can easily record all transactions – from transfers and chargebacks to refunds of unused credit – and keep track of the entire history.

Many tasks.

Centralized solution.

Caterers or the facility’s own kitchen upload their menus to the system. Parents can find the menu plans in their app and can order and cancel directly there. Once the deadline has passed, the meal orders are sent to the kitchen as a whole. Everything is digital and automatic.

A school cafeteria worker serving food to students

Reduce administrative costs.

100 % compliant.

A cashless payment solution not only makes it easier to manage meal participants’ credit balances, but also allows you to document all cash flows clearly and transparently. Billing is done digitally – from processing direct debits to BuT management and assigning booking records to billing with caterers. If you opt for our managed service, we take all the work off your hands.

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It's easier together.

We are happy to help.

We support you with the implementation of our solution and technical issues during operation. Other services we can offer you include sending chips to meal participants, creating information letters for onboarding and providing time-consuming parent support by phone and email.

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Efficiency

A digital solution saves everyone time. Once set up, the rest almost takes care of itself.

Compliance

Create invoices quickly and reliably, taking into account all legal requirements.

Focus

Simply outsource time-consuming processes to us so that you have more capacity for your core tasks.

Our service variants

Two possibilities.Your choice.

ParentPay enables the ordering, payment and invoicing of school meals and kiosk purchases with the help of our cloud-based software platform. You decide whether you want to implement the associated work processes yourself or leave the work to us.

Designer working on a laptop while sitting in a boardroom with his colleagues. Happy business man typing an email during a meeting.

Self-service

Do you have sufficient staff capacity and the necessary specialist knowledge? Then you can implement all school catering processes yourself with our self-service. We host, maintain and update the software and carry out the onboarding. Everything else is up to you.

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Managed service

Are you struggling with staff shortages, cost pressure and a lack of efficiency in your day-to-day work? Then let us help you. Our billing experts will take care of all your tasks quickly, reliably and in accordance with the rules.

Service comparison

Self-service

Managed service

Hosting

  • Operation and provision of a cloud-based software platform
  • Maintenance and updating of the software platform
  • Data backup

Onboarding

  • Introduction and setup of the software platform
  • Development of information for parents (info letter)
  • Training

Utilization

  • Use of the software platform by users
    (customers/meal participants)

Support

  • Support for users (customers) by telephone and e-mail

BuT management

  • Deposit of the notices
  • Preparation of accounts
  • Checking cash receipts

Financial management

  • Price adjustments in the system
  • Preparation and payment of invoices for catering companies
  • Preparation of annual financial statements
  • Creation of direct debits*
  • Assignment of posting records
  • Payment requests to meal participants with a negative account balance (no dunning procedure)

Meal participant management

  • Processing the termination of meal participants
  • Payment of credit balances (if available)

Menu management

  • Entry of the menus

Chip replacement delivery

  • Order acceptance for RFID chips from diners
  • Billing
  • Sending RFID chips to meal participants

Support

  • Support for meal participants by telephone and e-mail

Would you like to introduce ParentPay at your institution?

Get in touch with our sales team and find out more about the benefits and solutions in person.

Convincing figures?

We think so.

4.550

Facilities

1,4
million.

Parents

67
%

Utilization

Schoolboy with the smartphone leaning against the wall while his cheerful classmate communicating with a serious teacher

One for all.

We know the challenges that schools and daycare centers face when it comes to lunchtime catering. That’s why local authorities, private providers, parents’ associations and special-purpose associations trust us equally.

Weekend pastimes. Happy indian spouses using laptop and smartphone at home, resting on sofa and looking at each other, spouses browsing internet

Happy parents, relaxed everyday life.

Numerous parents across Germany use the ParentPay app and the associated services so that their children can be fed easily and without cash during the day.

Businesswoman using a mobile phone while sitting in an office lobby. Young female entrepreneur reading a text message while working in a modern workplace.

A solution that works.

ParentPay has a high level of user acceptance. More than two thirds of parents at facilities where our solution has been introduced actively and regularly use our tool.

4.550

Facilities

Schoolboy with the smartphone leaning against the wall while his cheerful classmate communicating with a serious teacher

One for all.

We know the challenges that schools and daycare centers face when it comes to lunchtime catering. That’s why local authorities, private providers, parents’ associations and special-purpose associations trust us equally.

1,4
million.

Parents

Weekend pastimes. Happy indian spouses using laptop and smartphone at home, resting on sofa and looking at each other, spouses browsing internet

Happy parents, relaxed everyday life.

Many parents across Germany use the ParentPay app and the associated services so that their children can be fed easily and without cash during the day.

67
%

Utilization

Businesswoman using a mobile phone while sitting in an office lobby. Young female entrepreneur reading a text message while working in a modern workplace.

A solution that works.

ParentPay has a high level of user acceptance. More than two thirds of parents at facilities where our solution has been introduced actively and regularly use our tool.

ParentPay is already being used successfully in these facilities:

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Experience

We are passionate about our solutions. We let you feel the .